Delivering a hybrid cloud, on-premise unified communications solution, Phone Pulse was able to deliver business continuity for busy law firm.
McGreals Pharmacies Group are a family run nationwide pharmacy group, with 12 branches, and with their head office based in Blessington, Co. Wicklow.
Very happy to recommend PhonePulse
★★★★★
"We wanted the system to be able to manage calls, have queues and offer all the functionality and reports that you’d expect from a modern telephone system. That's exactly what we got! Very happy to recommend Phone Pulse and the Ericsson LG IP Solution to any business needing to update their communications systems. "
Eamonn Elliot, Managing Director
The Challenge
McGreals needed a reliable telecommunications solution that could streamline internal communication and enhance customer service due to their growing customer base and an expanding team. Previously McGreals relied on separate telephone systems that were outdated and inefficient. The existing systems lacked the flexibility and features needed to support McGreals evolving needs.
Phone Pulse Solution
Recognizing the need for a modern and flexible communications solution, McGreals partnered with Phone Pulse to implement a solution that incorporated all their sites onto one system installed in their headquarters in Blessington. This platform offered the reliability, scalability, and advanced features that McGreals required to streamline their operations and elevate their customer service.
The Outcome
By leveraging an Ericsson LG IP based telephone system provided by PhonePulse, McGreals has transformed their communication strategy, enabling them to operate more efficiently and deliver exceptional customer experiences. With a scalable and feature-rich telecommunications solution in place, McGreals is well-positioned to continue growing and thriving in the competitive pharmacy industry.
