SIP TRUNKS

A SIP trunk is a direct connection between your organization and your Internet telephony service provider (ITSP). It enables you to extend VOIP telephony beyond your organization’s firewall to the outside world. This can deliver substantially lower operating costs, greater flexibility over traditional connections and advanced features, such as virtual phone numbers in different territories.

 

DISASTER RECOVERY SOLUTIONS

Phone Pulse offers Disaster Recovery, which replicates or hosts virtual or physical servers to provide backup in the event of man-made or natural catastrophe. In the event of disaster, we can implement a disaster recovery plan even in worst-case scenarios, such as near-total or total shutdown of the affected client.

This can be most useful for small to mid-size businesses that lack the expertise to configure a disaster recovery plan.

 

CABLE FAULTS

Phone Pulse can carry out cable fault locating and repair. The most common reasons behind cable faults include worn and corroded cables and sockets, badly laid wiring, and broken circuitry. Detection and swift repair is essential for the minimum disruption to your business.

 

LINE UTILISATION ANALYSIS

We can provide a Line Utilisation Analysis to determine the efficiency and capacity of your system, and offer advice one how to make the best use of your building's lines.

CALL RECORDING

Phone Pulse can implement advanced, yet affordable call recording functionality allowing access to calls, texts, CRM data, call history, reports and more.

 

 

 

1800 / 1850 / 1890 SERVICES

Providing free or low cost phone numbers is a proven, efficient way of boosting customer contact.

 

ANCILLARY SUPPORT

Phone Pulse delivers an unparalleled, nationwide telephony support service from 6 regional support centres around Ireland.

Our Remote Technical Support Service enables our engineers to remotely evaluate each customer issue from any location, resulting in 60% of issues being resolved within 4 hours of being logged. This level of service is offered to all Warranty and Support Contract clients.

 

POOR BROADBAND CONNECTIVITY

Phone Pulse offers services and technology to increase and improve broadband connection strength and speed.