Quail Digital
Professional wireless headset systems for retail, healthcare, community and quick service.Quail Digital announces Phone Pulse as their distributor in Ireland.
Quail Digital is a global brand making high quality wireless headset systems for retail, healthcare, community and quick service. Customers choose Quail Digital for quality, technical innovation, and design excellence.
Tom Downes, CEO Quail Digital, says: ”Our customers buy wireless headsets so their staff communicate more accurately and work more efficiently in the workplace. Teams who use headsets improve outcomes and service levels. We aim to create systems which meet their evolving needs.”
Professional wireless headset systems for retail, healthcare, community and quick service. Find out how Quail Digital can help you...
Interested in finding out more?
Request an appointment or product demo now
Pro 10 – Retail / Library / Education / Community Care / Senior Living
Pro 10 for Retail
Linking your team with headsets saves time, reduces stress and improves the experience for those you serve every day
“Staff using the system in store really like the Pro10 system”
Professional wireless headset systems for retail, healthcare, community and quick service.
85% of store managers believe “Quail Digital Headset System improved customer service”.
The new Quail Digital Pro10 Headset System gives you unrivalled high quality wireless team communication…
…designed to improve team productivity in retail, hospitality and business. Headsets empower staff to give customers a better experience, solving queries, seeking assistance, locating stock, finding the expert, quicker.
Pro10 Headset
Pro10 Headset
Q-P10HS
Operating frequency
1.88-1.90GHz EMEA, Asia
1.91-1.93GHz North America
Operating modes
PTT (push-to-talk) and TalkLock
Touch buttons
Talk button, volume button (1-5)
Microphone
Noise cancelling, electret mic
Battery
400mAh, 3.7v lithium-ion polymer
Battery capacity
16 hours PTT, 10 hours TalkLock
Battery charge time
4.5 hours full charge
Weight
36g with battery, 26g without
Pro 10 Base Station
Pro10 Base Station
Q-P10BS
Operating frequency
1.88-1.90GHz EMEA, Asia
1.91-1.93GHz North America
Transmit power
250mW EMEA, Asia
125mW North America
Headset capacity
30 headsets listening, max 6 in talk mode at one time
Range
70m radius in open spaces
LED indicators
Standby/synchronising/power on/headset active
Connectivity
70m max between bases, 3 bases per power supply
Power requirement
100-240v ac voltage sensing 48v, 0.5A
Dimensions HxWxD
250 x 160 x 43mm
Weight
310g
Pro 10 Registration Point
Registration procedure
Hold headset LED to infrared receiver
Power indicator
Green flash every 10s in standby mode
LED indicators
Standby/registering headset/low power
Power source
Cat5/6/7 cable from base
Mounting
Wall mounted below base
Dimensions HxWxD
197 x 76 x 26mm
Weight
175g
Pro 10 Charger
Pro10 Charger
Q-P10CH
Headset capacity
6 headsets
Headset charge time
4.5 hours full charge
Headset LED indicators
Blue flash every 10s, solid blue when fully charged
Power indicator
Green LED
Power requirement
5v, 3A
Mounting
Charger shelf or desktop
Dimensions HxWxD
375 x 102 x 80mm
Weight
760g
Pro 10 Charger Shelf
Headset charger shelf
Q-P10SHELF
Material
Aluminium
Dimensions HxWxD
84 x 134 x 395mm
Weight
250g
Pro 10 System
The system comprises all-new hands-free lightweight wireless digital headsets for up to 30 users, with options to integrate headsets above store to Head Office, remote security monitoring, checkouts, customer help-points and passive alarm systems around the store.
The system operates on the high quality 1.88-1.90 GHz frequency band with range and coverage exceeding 200,000 sqft.
Interested in finding out more?
Request an appointment or product demo now
Pro 11 – Healthcare
Pro 11 for Healthcare
New Pro 11 Headset System for clinical staff communications
“Safety is about good communication. It is essential that all staff are aware of the decisions being made. Headsets improve this process”
Clear discrete audio communication between physicians and clinical staff in interventional cardiovascular and other minimally invasive therapeutics, results in safer, more effective workflows and treatment.
Quail Digital Pro 11 Healthcare Headset System
Quail Digital Pro 11 Healthcare Headset System enables teams to talk handsfree in the OR and adjacent rooms – no raised voices nor straining to hear, just clear, calm communication between every member of the team, reducing stress and creating a better working environment.
The system has full connectivity with external broadcast and audio visual streaming facilities, enabling the physician to participate real-time in remote broadcasts and seminars. Using high quality DECT frequencies, multiple systems can be used in the same premises without interference..
Quail Digital Pro11 Healthcare Headset System comprises a wall-mounted base station, up to 30 headsets and 6-port headset charger/storage racks.
- up to 30 headset users
- headset weighs just 36g with battery
- hands-free and push-to-talk
- broadcast feature for conference and training
- physician voice/dictation recording
- interference free
When wearing personal protective equipment (PPE) it is very difficult to hear and be heard. Quail Digital’s Pro11 headsets enable clear and calm team communication, helping to improve safety and reduce anxiety for all the team members.
Pro 11 Healthcare Headset
Healthcare Headset
Headset Q-P11HS
Operating frequency
1.88-1.90GHz EMEA, Asia;
1.91-1.93GHz North America
Operating modes
PTT (push-to-talk) and TalkLock
Touch buttons
Talk button, volume button
Microphone
Noise cancelling, electret mic
Volume adjustment
Levels 1-5
Battery capacity
16 hours PTT, 10 hours TalkLock
Battery charge time
4.5 hours full charge
Cleaning
Wipe with antibacterial wipes
Weight
36g with battery, 26g without
Hygiene
Hygiene covers available
Audio prompts
Unregistered, out of range/call drop, battery low, registration complete, engaged
Pro 11 Healthcare Base Station
Base Station
Q-P11BS
Transmit power
125mW EMEA, Asia, North America
Headset capacity
30 headsets listening, max 6 in talk mode at one time
Range
70m radius in open spaces
LED indicators
- On/standby – green/green
- Registering headset – 3 flashes amber/amber
- Successful registration – amber/amber for 3 seconds
- Incorrect region headset – alternating red/amber flashes
Registration process
Infrared pairing holding headset to bottom of base
Audio in/out
Line level in/out with Phoenix connections; audio input cancellation from audio output. Pre-gain audio input to enhance adjustment range on user control if required
Volume
Audio input and output level gain controls. Screwdriver adjustable via potentiometers (pots)
Power requirement
100-240v ac voltage sensing 48v, 0.5A
Mounting
Wall mounted
Dimensions
HxWxD 250 x 160 x 43mm
Weight
310g
Pro 11 Healthcare Charger
Charger
Q-P11CH
Headset capacity
6 headsets
Headset charge time
4.5 hours full charge
Headset LED indicators
Blue flash every 10s, solid blue when fully charged
Power indicator
Green LED
Power requirement
5v, 3A
Mounting Charger
shelf or desktop
Dimensions
HxWxD 375 x 102 x 80mm
Weight
760g
Interested in finding out more?
Request an appointment or product demo now
Pro 9 – Quick Service
Pro 9 for Quick Service
New Pro9 Headset System for Quick Service communications
“The ultimate Quick Service headset”
The all-new Pro9 headset system for Quick Service is a huge step-change in simplicity, comfort and audio clarity.
Pro9 is a multi-channel headset designed for single and dual lane drive-thru, curb-side ordering and in-restaurant table service, all from the same headset.
And, its range will cover kitchen, seating on two floors, drive-thru lanes, drive-to bays and parking lot.
“Pro9 - best in class for intelligibility” & Pro9 is “significantly better” at inbound AND outbound noise cancellation…
There’s no limit to the number of headsets you can use on the system, with contactless registration and Puresound noise cancelling much improving the user experience.
- unlimited number of headset users
- single and dual lane drive-thru
- digital from speaker post to headset
- table service and curbside channels
- LED channel indicators on mic
- private paging channel
- 12 hour battery between charges
- touchpad channel selection
- exceptional range
- very strong nylon headset
Pro9 0.57
HME HD 0.47
Pro9 Quick ServiceBrochure
Pro9 Headset
Headset
Q-P9HS
Operating frequency
1.88-1.90GHz EMEA, Asia; 1.91-1.93GHz North America
Channels
T1, T2, TS1 (table service), P (paging)
Channel activation
Order taker press T1 or T2; runner press T1 + P or T2 + P; table service press P twice
Paging
Press and hold page button
LEDs
T1 green, T2 blue, TS amber, P white
Volume adjustment
10 stepped levels
Noise cancelling
Acoustic noise cancelling to orderpoint speaker
Sleep mode
Activated after 10 mins of headset being motionless
Registration
Near-field wireless IT link
Battery
750mAh, 3.7v lithium-ion polymer
Audio prompts
Audio beep indicates change of status
Weight
120g with battery
Approvals
EN301 406 v2.2.2 FCC Part 15 IC RSS-213. EMC ETSI EN 301 489-1 V2.2.0 Accoustic energy EN 62368-1 SARS IEEE Std 1528 & FCC requirements
Pro 9 Base Station
Base Station
Q-P9BS
Headset capacity per lane
Order-taker/unlimited runners hearing order-taker/customer, all communicate on paging channel
Range
50m radius from base depending on environment, extendable with up to 2 repeaters (Q-P9REP)
Dual lane capability
Dual lane plus table service; dual lane systems use 2 x Q-P9BSDL variant base
Power
00-240v AC voltage sensing
Connectivity
Power via DC jack; CAT5/6 to Q-P9BSDT + Q-P9BSTS bases + Q-P9DTM; 7Pin DIN to grill speaker/timer
Features
Ethernet API; push buttons for loop override, system reset, tandem order taking, night volume & grill speaker volume adjustment; at-a-glance fault diagnosis using front enclosure LED display
System settings
Factory settings as standard on arrival; all setting adjustments can be made on site via API
Status of LEDs
Power ON, car arrival, order-taker talking to customer, colour-coded fault diagnosis
Headset registration
Near-field wireless IR link
Dimensions / weight
250x160x43mm (HxWxD) / 405g
Approvals
EN301 406, FCC Part 15 (D), IC RSS-213, EMC ETSi EN 301 489-1
Pro 9 Base Repeater
Repeater
Q-P9REP
Range
50m radius depending on environment; 2 repeaters max per base
Power
100-240v AC voltage sensing
Connectivity
Cat 5/6/7 cable from base
LEDs
Power ON, car arrival, order taker talking to customer, colour-coded fault diagnosis
Dimensions / weight
50x160x43mm (HxWxD) / 310g
Pro 9 Charger
Charger
Q-P9CH
Headset capacity
8 headsets
Headset charge time
4 hours to full charge; recommend change battery from 500 charge cycles
LED indicators
Red power light; individual lights for each battery, red charging, green fully charged
Power
100-240v AC voltage sensing
Dimensions / weight
205x325x45mm (HxWxD) without bar / 710g
Pro9 Drive-Thru Module
Drive-thru module
Q-P9DTM
Function
Process and digitalise clean audio from speaker and microphone to order taker and back
Detection
Vehicle detector loop included; connections only for sonar
Connector type
IP rated RJ45 network; locked connectors for speaker and microphone
Power
Via network cable 48v
Screening and waterproof
Sealed metal enclosure and using IP rated connectors
Dimensions / weight
252x170x55mm (HxWxD) without connector covers / 880g
Pro9 Loudspeaker & enclosure
Loudspeaker & enclosure
Q-P9SPK
Type
Mylar waterproof speaker, enclosure rated IP64k
Watts / power peak
15 watts / 30 watts
Impedance
8 Ohms
Frequency response
210 to 7000Hz
Connectivity
4 pin locking GX16 connector
Dimensions / weight
117x117x73mm (HxWxD) without bracket / 682g
Pro9 Microphone & Enclosure
Microphone & enclosure
Q-P9MIC
Type
Dynamic omni-directional; enclosure rated IP64
Sensitivity
00 to 10000Hz
Impedance
50 Ohms
Connectivity
3 pin locking GX16 connector
Dimensions / weight
117 x 117 x73mm (HxWxD) without bracket / 438g
Interested in finding out more?
Request an appointment or product demo now
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Unified Communications as a Service is a cost-saving solution for organisations looking to upgrade their video conferencing and business communications across a mobile workforce.
