Professional wireless headset systems for retail, healthcare, community and quick service. 
Quick Service headset solutions
Quail Digital is a global brand making high quality wireless headset systems for retail, healthcare, community and quick service. Customers choose Quail Digital for quality, technical innovation, and design excellence.  Tom Downes, CEO Quail Digital, says: ”Our customers buy wireless headsets so their staff communicate more accurately and work more efficiently in the workplace. Teams who use headsets improve outcomes and service levels. We aim to create systems which meet their evolving needs.” 
Quick Service 
Quick Service headset solutions from Quail Digital and Phone Pulse
See how the Pro 9 works 
Retail 
Quail headset solutions for Retail
See how the Pro 10 works 
Healthcare 
Healthcare headset solutions
See how the Pro 11 works 
Pro 9 – Quick Service 
New Pro9 Headset System for Quick Service communications 
 
“The ultimate Quick Service headset” 
 
The all-new Pro9 headset system for Quick Service is a huge step-change in simplicity, comfort and audio clarity. 
 
Pro9 is a multi-channel headset designed for single and dual lane drive-thru, curb-side ordering and in-restaurant table service, all from the same headset. 
And, its range will cover kitchen, seating on two floors, drive-thru lanes, drive-to bays and parking lot. 

“Pro9 - best in class for intelligibility” & Pro9 is “significantly better” at inbound AND outbound noise cancellation… 

There’s no limit to the number of headsets you can use on the system, with contactless registration and Puresound noise cancelling much improving the user experience. 
 
unlimited number of headset users 
single and dual lane drive-thru 
digital from speaker post to headset 
table service and curbside channels 
LED channel indicators on mic 
private paging channel 
12 hour battery between charges 
touchpad channel selection 
exceptional range 
very strong nylon headset 
Speech Transmission Index (STI), higher figure is better* 
Pro 10 – Retail / Library / Education / Community Care / Senior Living 
Pro 10 for Retail 
Linking your team with headsets saves time, reduces stress and improves the experience for those you serve every day 
 
“Staff using the system in store really like the Pro10 system” 
Professional wireless headset systems for retail, healthcare, community and quick service. 
85% of store managers believe “Quail Digital Headset System improved customer service”. 
 
The new Quail Digital Pro10 Headset System gives you unrivalled high quality wireless team communication… 
 
…designed to improve team productivity in retail, hospitality and business. Headsets empower staff to give customers a better experience, solving queries, seeking assistance, locating stock, finding the expert, quicker. 

“Staff using the system in store really like the Pro10 system” 

Pro 10 System 
 
The system comprises all-new hands-free lightweight wireless digital headsets for up to 30 users, with options to integrate headsets above store to Head Office, remote security monitoring, checkouts, customer help-points and passive alarm systems around the store. 
 
The system operates on the high quality 1.88-1.90 GHz frequency band with range and coverage exceeding 200,000 sqft. 
Pro10 Community Brochure 
Pro10 Retail Brochure 
Pro 11 – Healthcare 

New Pro 11 Headset System for clinical staff communications 

 
“Safety is about good communication. It is essential that all staff are aware of the decisions being made. Headsets improve this process” 
 
Clear discrete audio communication between physicians and clinical staff in interventional cardiovascular and other minimally invasive therapeutics, results in safer, more effective workflows and treatment. 

Quail Digital Pro 11 Healthcare Headset System 

Quail Digital Pro 11 Healthcare Headset System enables teams to talk handsfree in the OR and adjacent rooms – no raised voices nor straining to hear, just clear, calm communication between every member of the team, reducing stress and creating a better working environment. 
 
The system has full connectivity with external broadcast and audio visual streaming facilities, enabling the physician to participate real-time in remote broadcasts and seminars. Using high quality DECT frequencies, multiple systems can be used in the same premises without interference.. 
Quail Digital Pro11 Healthcare Headset System comprises a wall-mounted base station, up to 30 headsets and 6-port headset charger/storage racks. 
 
up to 30 headset users 
headset weighs just 36g with battery 
hands-free and push-to-talk 
broadcast feature for conference and training 
physician voice/dictation recording 
interference free 
 
 
When wearing personal protective equipment (PPE) it is very difficult to hear and be heard. Quail Digital’s Pro11 headsets enable clear and calm team communication, helping to improve safety and reduce anxiety for all the team members.. 
“My ability to communicate quickly and effectively with other members of the robotic team including the table-side first assistant, the anaesthesiologist, the perfusionist and nursing staff, has led to increased efficacy and patient safety in these complex procedures.” 
 
Dr Husam H Balkhy 
Associate Professor and Director of the Robotic and Minimally Invasive Cardiac Surgery program at University of Chicago Medicine 
“Using Quail Digital’s wireless headsets during robotic procedures certainly contributed to better patient outcomes by creating a calmer environment for clinicians and staff.” 
Dr Ziv Tsafrir 
Fellow in Minimally Invasive Gynecology at Henry Ford and a Quail Digital Headset user 
10 REASONS TO CONTACT US 

Why Phone Pulse 

Industry leader in design & delivery of best in breed on-premise solutions 
reland’s longest and trusted NEC partner 
Com Reg approved Internet Telephony Service Provider (ITSP) 
Largest technical field service team providing on-site support nationwide 
Our portfolio supports simple to complex solutions from small to large organisations 
A consultative approach ensures that our solutions match and exceed your business needs 
Solutions designed around business optimisation and functionality to match budget, and size 
Project management of all aspects of the installation, training and go-live 
Managed Service Desk with Service Level Agreement for post-sales support 
Dedicated account manager 
INTERESTED IN FINDING OUT MORE? 

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DELIVERING A RANGE OF COST EFFECTIVE AND TECHNOLOGY RICH SOLUTIONS 

Which solution meets your needs?  

On-Premise Phone Systems 
Our evolving on-premise phone systems from LG offer cost-effective and technology rich solutions that can deliver for your business while driving down costs. 
Zoom Phone & Contact Centre Solutions 
The most secure frictionless video-first UC platform available. Leverage Zoom Phone, Zoom Rooms with Zoom Meetings to deliver a single vendor platform for Voice, Video, Chat, Rooms and Webinars. 
AI Powered Solution 
We're revolutionising the way businesses manage their phone systems and contact centres through cutting-edge Artificial Intelligence (AI) solutions. Our innovative technologies are designed to enhance efficiency, improve customer experiences, and drive business growth. 
Wireless Headset Solutions 
Boost your in-store Customer Experience by installing a professional wireless headset system. Designed for Retail, Healthcare, Community Care and Quick Service environments. 
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