Simplifying communication between your office-based and mobile workforce, allowing them to see who is available, make first time contact through the best channel and integrate business applications, helps them to get the job done more efficiently and effectively.


Mitel/ShoreTel* Connect UC

Voice, messaging, video conferencing and screen sharing all in one.

Mitel/ShoreTel* Connect is a remarkable innovation in IP telephony and unified communications. The first of its kind, Mitel/ShoreTel Connect is a platform built on a single software code base that means you can design your communications system any way you choose: 

  • as a managed service from the cloud
  • as a hardware system you manage yourself
  • or as a hybrid deployment where some locations and applications are managed in the cloud and others are managed onsite. You choose.

This design flexibility also facilitates financial flexibility where you can structure your expense as a monthly operation subscription, a licensed product capital outlay, or as a combination of the two. 


Mitel/ShoreTel Connect provides an intuitive new collaboration experience which:

  • Allows you to communicate according to your individual preferences
  • Makes enterprise communications as easy to use as your personal ones
  • Escalates your conversations from an IM, to a call, to an online meeting, to a web desktop share with or without video – with the single click of a button
  • Enables you to collaborate as easily with groups outside your company as those inside
  • Eliminates the need for plug-ins, complicated set-ups, and multiple application windows and passwords before you can get your work done


  • Exceptional user experience
  • Robust system features
  • Business communications continuity
  • Outstanding management interface
  • Line of business integration
  • Lowest total cost of ownership



  • Directory to quickly locate contacts by name or number
  • Personal preferences to set presence (availability status) and personal call handling
  • People to view co-worker presence and organize contacts into favorites and groups
  • Recent to see past communications and collaboration with co-workers
  • Events to create and schedule meetings, generate alerts and provide one-click access to online meetings, calls and web collaborations
  • Voicemails for quick access to your new and saved voicemails
  • Messages so you can IM with your contacts in seconds and easily view past conversations

*Shoretel is now part of Mitel


A Perfect Fit for Everyone



We offer a range of solutions that meets all your business and technical needs, allowing you to instantly solve your current communications challenges and scale your communications in the future as your business grows.



We deliver the very latest innovation in IP telephony and unified communications to large enterprises, enabling you to design your communications system any way you choose; as a managed service from the cloud, as a hardware system which you manage yourself, or as a hybrid deployment. And, whatever you decide on today is completely adjustable to what you may need tomorrow, ensuring the investment you’ve made is always protected.




Interested in a PhonePulse system? Give us a few details and we’ll get back in touch

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