Our Solutions include:

 
 

TRADITIONAL PHONE SYSTEMS

Find out how our evolving product portfolio of cost effective and technology rich solutions can deliver against your business needs and drive down costs.

ADVANCED CALL CENTRES

Strengthen your customer interactions, increase revenues and improve overall operational efficiencies with a contact centre solution, delivering the most advanced features at lowest cost of ownership.

 
 
 

UNIFIED COMMUNICATIONS as a SERVICE 

Simplifying communication between your office-based and mobile workforce, seamlessly allowing staff to get the job done more efficiently and effectively. Additionally, wrapped with a UC Defence for total protection from cyber attacks.

CLOUD BASED SOLUTIONS

We provide a range of solutions from SIP trunks, a basic hosted IP PBX, Unified Communications as a Service (UCaaS), Contact Centre as a Service (CCaaS) and beyond to a full DR offering.

Our solutions delivery all the major functions and features of modern telephony, help save on your telecoms bills and improve the quality of your service.

 
 
 

Off-the-shelf and tailored solutions for single-site to multi-site businesses of all sizes

 
 
 
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SMALL BUSINESSES

Looking for a low cost small business phone system for your office but want the latest technology and functionality? We can meet your budget but without compromising on features with our most competitive small business telephone system ever.

 
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MEDIUM BUSINESSES

We offer a range of solutions that meets all your business and technical needs, allowing you to instantly solve your current communications challenges and scale your communications in the future as your business grows.

 
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ENTERPRISE

We deliver the very latest innovation in IP telephony and unified communications to large enterprises, enabling you to design your communications system any way you choose; as a managed service from the cloud, as a hardware system which you manage yourself, or as a hybrid deployment. And, whatever you decide on today is completely adjustable to what you may need tomorrow, ensuring the investment you’ve made is always protected.

All of our solutions can be purchased using either a Cap. Ex. or an Op. Ex. finance model.

 

READ WHAT OUR CUSTOMERS ARE SAYING ABOUT US

 
With training delivered to 450 staff in advance of go live and the new system configured and tested in just two days, our move from old office obsolete technology to state-of-the-art telecoms in our new premises was seamless and painless! I’d be very happy to recommend Phone Pulse to any forward-thinking organisations looking to modernise and futureproof their telephony with a unified communications platform.
— Michael Devitt, IT Director, William Fry Solicitors
Beacon Hospital is a privately owned full-service hospital with 183 patient beds. In 2016, it was increasingly clear that our ageing Avaya phone system, supporting 550 phones through an infrastructure spanning two comms rooms, was presenting a growing Customer Service challenge in routing callers to the correct departments and staff while being able to report comprehensively on this activity. Initially, we considered installing duplicate processors dispersed across the two comms rooms but on Phone Pulse’s recommendation, opted for ShoreTel’s N+1 capability at a fraction of the cost.
— Robert Bruton, ICT Manager, Beacon Private Hospital
Having undertaken an exhaustive, 18 month evaluation of IPT solutions in the market, Concern selected Phone Pulse and the ShoreTel Unified Communications solution as the clear leader. The 240 user, 40 Agent Contact Centre was completed and signed off in less than two weeks.
— Barry Roche, IT Manager, Concern Worldwide
 

CALLBACK REQUEST

Interested in a Phone Pulse system? Give us a few details and we’ll get back in touch

 
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